CHAPTER 3 - Ethics & Social Responsibility

Ethics is just like the intangible spirit in business. As the chapter describes, Ethics is to the moral principles or values that generally govern the conduct of an individual or group. A lot of companies have valued the importance of ethical behavior and training. The company’s managerial system is the core of this concept. For Cartier, social responsibility is paramount and has governed its ethics from the start. Cartier co-founded the Council for Responsible Jewelry in 2005.

In Cartier’s official website, they have addressed their performance in their company has been spotlighted in ethics and responsibility. Tradition has become Cartier’s duty, this commitment to extend to creations, savoir-faire and quality of service, as well as in the way to conduct activities- ethically, socially, and environmentally. With the Corporate Responsibility policy, Cartier formalized their commitments as a responsible jeweler and dedication to continuing improvement. From workshops to boutiques, they make sure the employees are kept informed in order to ensure that these commitments are honored in daily operation.

Cartier have chosen to formalize their commitments in Corporate Responsibility policy, it applies to all product lines, activities and entire supply chains. Especially on suppliers, as day-to –day practice reflect on the house. Cartier collaborates closely with its suppliers to encourage their participation and assist them in complying with their requirements.

Practical implementation of this policy is subject to audits conducted by their independent, international firm. These audits cover a great many criteria and encourage a process of continuous improvement through the sharing of best practices. There will be zero toleration for corruption or money laundering, conducting business with integrity and value transparency. Comply with applicable laws and regulations. Uphold the Universal Declaration of Human Rights and ensure compliance with its principles, neither child labor nor forced labor will occur in the company. Maintain the highest standards in matters of health and safety, safeguard the environment. Minimize the use of toxic materials in the operations, minimize the negative impact of the activities on the environment, etc. 

According to the former or current Cartier employees on the yelp review site, the company has more than eighty percent of positive review of working in the company. “Working in an international chain company, but I feel like working in a family field”, it’s the direct quote from a current employee from Yelp’s website.